people are your biggest asset. They bring their skills, knowledge, talent and commitment… and they are your biggest problem too. Some degree of workplace conflict is inevitable; the escalation of it into poor performance, unacceptable stress levels or high staff turnover is not.

where conflict develops in the workplace, it’s often hard to see how it’s arisen. People are left blaming each other or wondering “Was it something I said?” These problems may be compounded where senior management are in another location, where different teams within a large organisation have little involvement with each other, or when an organisation is undergoing rapid expansion or change.

how we help

mediation works can help by acting as troubleshooters. After an initial free consultation, we will carry out a systematic analysis of how different areas of your organisation manage conflict to identify where the problems – and solutions - lie.

we work with The Communication Challenge Ltd to contact as many people as possible. We take everyone’s views into account - lone voices are sometimes right. Understanding this, and working with it, will pave the way to a more open and productive workplace. We will help you put together your own conflict resolution toolkit to meet the needs of your particular organisation.

you will be able to conduct individual employee appraisals and self-assessments, and employee surveys as well as our one-day Conflict Resolution Workshops. You may also decide to take advantage of our ongoing consultancy or training to improve your own mediation skills. We also offer ongoing mediation training click here

results you can achieve yourself include:

• helping your business to work effectively
• improved staff relationships
• reducing potential costs of legal fees, tribunals, staff turnover, and time lost through sickness and stress